Senior Legacy & In Memory Manager

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Help for Heroes​ Privacy Statement

In line with our obligations and your rights under the Data Protection Act 2018 (UK GDPR) and the EU GDPR, this document explains how Help for Heroes (H4H) as a Data Controller intend to use the Personal Data you provide in your application, our reasons for requesting it and which organisation will have access to it. 

For any additional information you require, please refer to the H4H full privacy policy which you will find in the link below:  

https://www.helpforheroes.org.uk/policies/privacy-policy/ 

As defined by the General Data Protection Regulation (GDPR) Help for Heroes is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.

The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.

IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY

For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com

What information do we collect from you?

What information do we collect from you? 

We collect information that is specifically provided by you as part of an application process. We will collect the following (but not limited to): 

• Name, address, email, telephone number 

• CV (if applicable) 

• Equal opportunities monitoring information (defined as special category data) – this information is purely for statistical analysis and monitoring purposes and by default will be anonymised.  

• Answers to application questions 

• Any other information you wish to provide in support of your application 

Our Lawful Basis for Processing your Personal Data is legitimate interest. 

This means we can use the Personal Data that you provide to assess your suitability for employment with us, as well as carry out our statistical analysis for recruitment purposes. 

How long do we keep hold of your information? 

We will store your application data for 12 months after the vacancy has closed. After this period, it will be fully anonymised.

CASCADE 

Only if you are successfully recruited, we will upload your details to our HR system, Cascade. As a member of staff you will sign a contract of employment and agree to additional terms on how your data is handled and stored. 

DOCUMENT SIGNING  

We use DocuSign for digitally signed documents. You may be required to sign a contract, offer and/or other documents if you are successful. You will not have to create an account with them and we only pass on the minimum amount of data required to allow them to carry out their operations. 

Please click the link below to view their privacy policy 

https://www.docusign.co.uk/company/privacy-policy 

REFERENCES  

Our recruitment process requires that we contact the referees provided by you as part of our checks to ascertain suitability of employment. The content of the reference will not be shared without the referee's permission." 

Why do we collect this information and who do we share it with? 

Details you provide in this application: 

• Will be held on our computer systems and may be downloaded by us 

• Will be used to deal with your application 

• Will be made available to us and our Data Processors 

• Will be used for communication with you regarding the vacancy 

• Will be used to satisfy legal requirements 

• Will be used for statistical analysis 

• Will be held and may be used to contact you about other vacancies 

Information Security 

No transmission via the internet is wholly secure, so we urge you to safeguard your data by protecting your computer with anti-virus software and ensuring your data is being transmitted securely. Any information you choose to send to us is carried out at your own risk. 

Our IT team is working hard to ensure system resilience at Help for Heroes and we also ensure that that any third party data processors we utilise are compliant with the security provisions of the Data Protection Act 2018. 

How can I access the information you hold about me?  

We allow reasonable access to individuals who may wish to review the Personal Data they provide when an application is submitted via our website.  

Applicants who choose to register can access their profile, correct and update their details, or withdraw their details at any time. 

To do this, applicants can access their personal profile by using their secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements. You have the following rights in relation to the way in which we deal with your personal data: 

• to have any inaccuracies in your personal data corrected 

• to restrict the processing of your data 

• to access the personal data held about you 

• your data to be provided to you in a portable format 

• to object to processing we undertake for our legitimate interests we always seek to balance your rights objectively against our interests but if you have any questions in respect of this please contact us 

• to have your data deleted (also called the right to erasure) 

Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account. 

Where you exercise your right to object, we may process your personal data without your knowledge or consent where we are permitted or required to do so by law or regulatory requirements. In such a case, we will not process more personal data than is required under the circumstances. 

You can make a request for any of the above by writing to the Data Protection Officer, Help for Heroes, Unit 18 Downton Business Centre, Wiltshire SP5 3RB or by email dpo@helpforheroes.org.uk